Hello, I started to experience a problem with Mull and Duolingo (and also bromite) that started about 1 month ago.

Basically Duolingo tells me that my browser is not supported but it worked perfectly fine before. Anyone experienced this issue? I can’t find an issue on mull repo apparently about this specific issue. Dunno if it is something about resisting fingerprint but I wonder why that happens…

  • ErwinLottemann@feddit.de
    282·
    9 months ago

    i guess it’s not about the actual site not supporting some browser. it’s usually about not wanting to deal with users that have problems with the page in some obscure browser caused by some random plugin or something but the user blaming it on the service. or because of tracking.

    • brianary@startrek.website
      23·
      9 months ago

      So do feature testing, not user-agent sniffing! For Pete’s sake, it’s 2024! That’s been the best practice for decades!

      • ErwinLottemann@feddit.de
        61·
        9 months ago

        that’s not the point. the user is going to open a ticket because something does not work because their browser does not support it. and it’s way easier to tell them to install ‘this browser’ than to install ‘a browser that supports a specific feature’. most of the users don’t even know what a browser is…

        • HumanPerson@sh.itjust.worksEnglish
          4·
          9 months ago

          Ok, but why not do both? If the browser supports all needed features, then let the user continue. If not, recommend list of supported browsers with small text at the bottom describing what feature is needed for technical users.

        • reddig33@lemmy.world
          2·
          9 months ago

          Updating to the browsers listed isn’t going to solve a problem like the one you describe. Extensions and plug ins are still a thing in modern browsers.

      • toastal@lemmy.ml
        4·
        9 months ago

        I like that Google is always the one recommending this while also being the one that does some of the most obvious user agent sniffing

    • stoly@lemmy.world
      61·
      9 months ago

      I used to work for a web hosting company and have seen so many horror cases that I agree with you that this is what is happening. I also think it’s kinda lazy to just say that they won’t support what people are using because it’s hard. Even 5 - 7 years ago, this was much harder than it is now.