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Joined 1 year ago
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Cake day: August 13th, 2023

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  • Confirmed. As someone who has led customer operations at large companies, the scale of chatbots to address a userbase is absurd. Companies are more than willing to take the hit to their reputation and customer goodwill in exchange for not needing to hire as much staff, train them, manage their schedules or deal with benefits and performance reviews. Cutting all that cost is an instaboner to execs and a nightmare to support managers who actually care about quality.

    The amount of $700 judgements that Air Canada would need to be hit with to make replacing humans with chatbots a losing proposition is too high. It’ll never happen.

    Sadly, in my decade of experience, I’ve yet to see any bots able to reliably handle much beyond ‘where’s my order?’.















  • The average house price in the 80s was 3x the typical family’s annual income. Yes, 21% was high but had much smaller principals comapred to the 5%+ we have now when homes are at least 7x the typical family income.

    Even worse in CCOL (Crazy Cost of Living) areas like Toronto or Vancouver. Vancouver needs a family income of over 225k to qualify for a mortgage on the average house price. This average house is not a dream home, you’re lucky if it’s 1200 SQ feet and in a safe neighborhood. Or within a 75 minute drive to work. Don’t even get me started on trying to buy a car today either.

    I think what we need to do is not compare how fucked it was then, I don’t disagree that it was.

    However it’s clearly fucked now and nobody’s doing anything to unfuck it.



  • Mossheart@lemmy.catoFediverse@lemmy.world...
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    1 year ago

    New to fediverse, so bear with me if this is dumb to the rest of y’all.

    How does this work? I’m seeing this post all across my feed using (Sync) because it’s been created across many instances. Is this a feature of the federated model or is this someone making a feature request and spamming it across instances for views. Any way to identify and dedupe posts across instances?



  • New Vancouverite here, previously from Montreal. The answer is that it’s fucked. 1bdrm hitting 3k a month and 2bdrm is about 3800. I can’t imagine how service works are surviving. Min wage is 16.75/hr but living wages are mathed out to about 25/hr and even that would be hard.

    Salaries seem to be generally lower since it’s beautiful and has mild winters. I’m not sure how long we’ll stay if things don’t get better soon. Sadly local politics are NIMBY friendly and not doing anything useful. In fact they just reduced the vacant home tax…because people weren’t reporting it on their taxes voluntarily.

    It’s too bad because we found dream jobs in specialized fields here, the only other real option is Toronto (ugh, no) or the US (hard no).