Yeah but you are not the average customer. It is the same logic for spam (& chain) emails: so long as it works on a sufficient (even if small) number of people, it makes it worth their while. And then like every conflict situation ever, most people just put up with it and remain neutral. Hence, they continue to do it - b/c they can (get away with it).
I feel like I’ve seen his face somewhere before?
There, and there, and there, and there! :-P