I think that with people constantly figuring out how to game the GPT chat bots, if we see a few more rulings like this where companies are liable for the chat bot’s responses, we’ll see a shift back towards “dumb bots” where there’s explicit control over the responses. If people realize you can get free stuff just by manipulating a chat bot, and a company is liable for what the chat bot says…I just don’t think it’s tenable for them.
I think that with people constantly figuring out how to game the GPT chat bots, if we see a few more rulings like this where companies are liable for the chat bot’s responses, we’ll see a shift back towards “dumb bots” where there’s explicit control over the responses. If people realize you can get free stuff just by manipulating a chat bot, and a company is liable for what the chat bot says…I just don’t think it’s tenable for them.