So, during the pandemic my family doctor, who is American, went back to her country, leaving me without a medical professional.
When the pandemic ended, I went in search of a new family doctor in my city in British Columbia. However I couldn’t find one. I did find a nurse practitioner who can do most of what a doctor can do, including prescriptions.
In October, 2022, she asked me to do a standard physical at Life Labs so I did. She called me on the phone later to say everything was fine.
However, 8 months later, in June, I was called by an outpatient medical clinic asking me to come in for an EKG. Confused, I asked why. And they said it was triggered by my visit to LifeLabs and requested by my primary care provider.
I went for the EKG, which ended up being an ultrasound. That was June 27.
Then I waited. And waited. And waited. Nothing.
I finally called my NP and asked why I haven’t heard back on what the results were and the receptionist said it’s standard practice to only contact patients if follow-up is necessary. But I felt like something must have triggered the follow-up EKG/ultrasound so I wish I’d been told what that was and why I visited the hospital for it.
However, the tone of the receptionist made me think it’s the normal way and I’m just being entitled.
In island health, test results with comments are often available right from the app. X-ray images right there, too. A friend of mine had her shoulder images with comments within 24 hours when she was checking (for a prescription, but noticed the new images).
They’re killing that as they harmonize everyone’s experience down to Frasier levels, I hear, which is almost the stone age.